Job Description

Job Description

Job description:

IT Manager

Direct Wire & Cable is seeking an IT Manager to lead and support technology operations at our Denver, and Lancaster facilities. This role oversees service desk management, infrastructure, cybersecurity, and business systems in a dynamic manufacturing environment.

The ideal candidate will bring strong leadership, technical expertise, and a commitment to continuous improvement.

This position includes regular travel between sites (about 20% based on business needs) and requires flexibility to provide on‑call support during both weekdays and weekends when necessary.

Responsibilities:

• Manage and develop a team of IT professionals supporting business systems, infrastructure, and reporting
• Oversee ERP, MRP, and manufacturing systems, including SYSPRO and SQL Server
• Lead networking and infrastructure support (routers, switches, VPN, VLAN, VMWare)
• Administer Active Directory, onboarding/offboarding processes, and device management
• Ensure cybersecurity measures are implemented and monitored across all systems
• Provide technical support to on-site and remote employees
• Maintain IT policies, procedures, and compliance standards
• Collaborate with internal stakeholders to execute the IT roadmap and organizational initiatives
• Manage vendor relationships and software licensing
• Monitor KPIs and ensure maximum system uptime

Requirements

• Bachelor’s degree in IT, computer science, or related field; or 5+ years in IT management
• Experience with ERP systems in a manufacturing setting
• 3+ years leading a service desk and managing networking infrastructure
• Proficiency in Office 365, Azure AD, Exchange, SharePoint, OneDrive, and Teams
• Strong communication, documentation, and troubleshooting skills
• Preferred: Experience with SYSPRO, SQL Server, Power BI, Cisco, VMWare, Meraki, Verkada, and InTune

Benefits

• Medical, dental, and vision coverage for employees and families starting on day one
• Company-funded Health Reimbursement Account (HRA)
• Optional Health Savings Account (HSA) and Flexible Spending Account (FSA)
• Coverage options for disability, accident, critical illness, hospitalization, and life insurance
• Access to our Employee Assistance Program (EAP)
• 401(K) with a 5% company match after 90 days of employment
• Pet insurance
• Generous paid time off, wellness days for on-site roles, and paid holidays

Our Core Values

• Be a Great Person: Practice the highest integrity, care for and respect all, and always do the right thing.
• Serve Your Customers Well: Do whatever it takes for customer success, be driven for mutual success, and be willing to sacrifice for the greater good.
• Do Great Work: Seek continuous improvement, take the initiative and be proactive with solutions, be eager to share your ideas, and practice fanatical attention to detail.
• Be a Great Teammate: Be positive, enthusiastic, and energetic, be fun to work with and for, be a good listener, and be eager to serve others well.

Background check, drug screening and references required. Direct Wire participates with eVerify.

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