Job Description

Parts and Inventory Manager

Gray, Maine

Position Summary

Pine Tree Food Equipment is seeking an experienced Parts & Inventory Manager to lead parts operations supporting food equipment, HVAC, and field service technicians. This role is essential to keeping service calls moving, reducing equipment downtime, and ensuring technicians have the right parts at the right time. The ideal candidate understands service-driven environments where responsiveness, accuracy, and communication directly impact customer satisfaction and revenue.

This is a full-time, hands?on management role .

Key Responsibilities

• Service Parts Leadership: Oversee all parts-related operations, including purchasing, shipping and receiving, inventory control, returns, and warehouse organization in a service-focused environment.
• Technician Support & Coordination: Partner closely with the Service Department to support HVAC, food equipment, and service technicians. Research, source, track, and stage parts to ensure technicians are prepared for daily service calls and emergency repairs.
• Inventory Control & Accuracy: Maintain optimal inventory levels for high-use and critical service parts. Conduct cycle counts, resolve discrepancies, and ensure accurate system data to support fast field response.
• Vendor & Manufacturer Management: Manage relationships with vendors and manufacturers to ensure timely delivery, accurate pricing, warranty processing, and efficient returns.
• Communication & Workflow Management: Establish clear communication channels between parts staff, dispatch, and technicians to minimize delays and improve first-time fix rates.
• Process Improvement: Identify and implement improvements in parts handling, inventory accuracy, warehouse layout, and service support workflows.
• Customer Service: Provide professional, service-oriented support to internal teams and external customers in a fast-paced service environment.

Preferred Qualifications

• Experience in parts or inventory management within food equipment, HVAC, refrigeration, or service-based operations .
• Strong understanding of service parts, equipment components, and urgency of field service support.
• Proven ability to manage inventory systems, purchasing, and returns.
• Strong leadership, organization, and multitasking skills.
• Effective communicator with technicians, vendors, and management.
• Comfortable with data entry and inventory software.
• Ability to lift up to 50 lbs. and operate warehouse equipment, including forklifts.
• High school diploma required; technical training or advanced coursework preferred.
• Completion of a satisfactory background check and drug screen is required.
  
• Must be at least 18 years of age.

Benefits

• Competitive salary
• 401(k) with company match
• Paid holidays, personal days, and vacation
• Medical, dental, and vision insurance
• Life insurance and long-term disability coverage
• Town Shares program, which allows you to share in the long-term financial success of our company as you grow with us

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Pine Tree Food Equipment Service is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Pine Tree Food Equipment is a division of Unlimited Service Group, All Unique All United.

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