Patient Access Representative Job at Medasource, White Plains, NY

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  • Medasource
  • White Plains, NY

Job Description

Job Description

Schedule: Full-time

Pay Rate: $25/hr

Openings: 3–5

Start Date: Early January (post-holidays)

Interview Process: SparkHire video interview + in-person/virtual

Background Requirements: Must pass BRC + drug screen

Systems: Epic preferred

Overview:

We are looking for 3–5 Patient Access Representatives to support front-end hospital operations in White Plains and the Bronx. These individuals will assist patients with registration, scheduling, insurance verification, and general customer service within a hospital setting. The ideal candidate has strong communication skills, experience working in a healthcare environment, and familiarity with Epic.

Responsibilities:

  • Greet, register, and assist patients during check-in and check-out.
  • Verify insurance eligibility, demographics, and benefits.
  • Enter and update patient information accurately in Epic.
  • Assist with scheduling appointments, referrals, and procedure orders.
  • Provide exceptional customer service to patients, families, and clinicians.
  • Answer phones, respond to inquiries, and ensure timely patient flow.
  • Follow hospital policies, HIPAA regulations, and departmental workflows.

Qualifications:

  • 1–2 years of Patient Access, front desk, medical office, or hospital experience.
  • Experience with Epic strongly preferred.
  • Strong customer service background required.
  • Ability to multitask and remain professional during high-volume periods.
  • Excellent communication and data-entry accuracy.
  • Must be willing to work onsite in White Plains
  • Must pass a background check and drug screen.

Job Tags

Full time,

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