Production Support/Technical Writer (Irvine) Job at KellyMitchell Group, Irvine, CA

VDV3UFl5S3plNlJJM3plNS9uOFFIZEtmZ3c9PQ==
  • KellyMitchell Group
  • Irvine, CA

Job Description

Job Summary:

Our client is seeking a Production Support/Technical Writer to join their team! This position is located in Irvine, California.

Duties:

  • Design, deploy and configure various customer facing infrastructures, application, and services
  • Design and manage Cloud infrastructure and services that meet enterprise grade SLA standards
  • Resolve customer escalations and help prevent reiteration of those incidents by creating processes, procedures, and automations
  • Monitor, diagnose, and resolve urgent production issues during period potentially off normal business hours
  • Create and deploy scalable monitoring systems for massively growing global infrastructure
  • Write, augment, and maintain production documentations

Desired Skills/Experience:

  • Bachelors Degree or equivalent relevant experience
  • Open to candidates with academic, project-based, or internship experience in lieu of direct professional experience
  • Experience using Power BI or similar analytics tools
  • Strong technical troubleshooting skills
  • Ability to create clear technical documentation, including troubleshooting guides and application process workflows
  • Knowledge of production support activities and experience assisting in building tools or process enhancements
  • Ability to develop knowledge base articles and scalable processes to reduce support escalations

Benefits:

  • Medical, Dental, & Vision Insurance Plans
  • Employee-Owned Profit Sharing (ESOP)
  • 401K offered

The approximate pay range for this position is between $17.97 and $25.67 . Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.

Job Tags

Part time, Local area,

Similar Jobs

Airbus Americas, Inc.

Ground Support Technician Job at Airbus Americas, Inc.

 ...team:***The team at the Airbus U.S. Manufacturing facilities help assemble the finest aircraft in the world, along two (soon to be...  ...* Heavy Equipment Operations.* Logistic Operations.* SAP experience preferred.* High School Diploma or equivalent Experience:*... 

Express Employment

Welder/Multi-Skilled Position Job at Express Employment

 ...Description Job Description Located in Luck, WI Salary: $19 Welder/Multi-Skilled Position Position Overview: As a Welder...  ...for production. Blueprint Reading: Interpret drawings, traveler requirements, and manufacturing instructions. Quality Control... 

Maintec Technologies

Data Analyst Job at Maintec Technologies

 ...ROLE: - Data Analyst LOCATION: - Quincy, MA DURATION: - 6 Months (option to extend) INTERVIEW TYPE: Webcam Interview...  ...improvement, and how to access that data; specifically, the Entry Level Driver Training requirements and related database... 

Crystal Bridges Museum

2026 Marketing Intern: Summer (Housing Not Provided) Job at Crystal Bridges Museum

 .... Job Description: Position Title: 2026 Marketing Intern: Summer Position Type: Part-Time Classification: Non-Exempt...  ...with free admission. The Momentary is a venue for the music, art, and food of our time, and a catalyst for creativity and... 

Modern Family Law

Legal Talent Recruiter Job at Modern Family Law

 ...experienced and innovative Legal Talent Recruiter to support our recruiting efforts for...  ...our growing team. The recruiter will work closely with Modern Family Law Hiring managers...  ...Short Term & Long Term Disability Training & Development Work From Home...