Remote French Bilingual Customer Support Representative Job at TalentPop App, Novi, MI

U0pzTVp5TzFlYWxFMnphNy9YOFdFTlNkaWc9PQ==
  • TalentPop App
  • Novi, MI

Job Description

Join to apply for the Remote French Bilingual Customer Support Representative role at TalentPop App .

Are you the kind of person who enjoys making someones day a little easier? Do you speak French and English fluently and thrive in a fast-paced, digital-first environment? If you're ready to bring your empathy, communication skills, and problem-solving savvy to a growing global teamwe want to hear from you.

What You'll Be Doing

As a Remote French Bilingual Customer Support Representative , you'll be supporting customers from French-speaking regions through voice calls and live chat . Whether someone needs help tracking an order, understanding a product, or resolving an issueyoull be the trusted voice that turns confusion into clarity and frustration into satisfaction. This is not just about answering questions. Its about showing up with empathy, staying composed, and leaving customers feeling heard and helped.

Your Core Responsibilities


  • Provide timely and friendly support in both French and English via calls and chat
  • Troubleshoot customer issues, guiding them through clear and helpful solutions
  • Maintain accurate records of customer interactions
  • Flag trends and feedback to help our team continuously improve
  • Work closely with team leads to stay aligned on priorities and updates
  • Represent the brand with professionalism, care, and warmth


What We're Looking For
  • Fluency in French and English (spoken and written)
  • At least 1 year of remote/online customer service experience (contact center, e-commerce, or tech support preferred)
  • Experience with bilingual customer support is an advantage.
  • Confidence in navigating support platforms like Zendesk, Gorgias, Shopify, or similar tools


is a plus!

  • Ability to stay calm, solution-oriented, and patient under pressure
  • Great attention to detail and a genuine desire to help people
  • Comfort working remotely and communicating clearly with distributed teams


Tools Youll Need
  • Laptop or desktop with an i5 processor or higher
  • Stable internet connection (minimum 15 Mbps upload and download)
  • A quiet, dedicated workspace for calls


Whats In It for You
  • Permanent work-from-home setup
  • Competitive pay, reviewed annually
  • Paid time off to recharge
  • Monthly health stipend
  • Performance bonuses based on KPIs
  • A team that values growth, accountability, and human connection



Why Join Us?

You wont just be answering ticketsyoull be joining a company that believes support is at the heart of the customer experience. We care about people, and that includes you. We believe in fair treatment, open communication, and helping our team members grow in their careers. If you're looking for a remote role where your voice matters and your language skills are celebrated, this could be your next great opportunity.

Ready to Apply?

Click Apply Now , and tell us why you're excited about this role. We cant wait to meet you!

#J-18808-Ljbffr

Job Tags

Permanent employment, Remote work, Work from home,

Similar Jobs

Oak View Group

Dishwasher | Part-Time| Centene Community Ice Center Job at Oak View Group

 ...matching. EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline. About The Venue Centene Community Ice Center is a state-of-the-art facility designed for hockey programming that is curated for all ages and skill levels.... 

JCPenney

Fitter/Tailor - Town Center of Virginia Beach Job at JCPenney

 ...General Description Overview The Fitter/Tailor contributes to the Brooks Brothers customer relationships by delivering quality garments to our customers. As a member of our Alterations department, the Fitter/Tailor provides expert alterations and fabric expertise... 

Hollandia Dairy

HR RECRUITING ASSISTANT Job at Hollandia Dairy

 ...Job Title: HR RECRUITING ASSISTANT Location(s): San Marcos - At this time, we are only considering local candidates who are legally...  ...assessment and physical. Instructions: Applicants may apply online at . Applicants who are unable to use the online system due... 

Plona Partners

Legal Project Manager Job at Plona Partners

 ...Lead implementation of approved budgets into the firms budget management application; serve as the subject matter expert on the...  ...to establish budget alerts for matters, consulting with the Legal Project Manager as needed to escalate budget issues. Collaborate with... 

Danaher Corporation

Undergraduate Intern - Protein Technical Operations Job at Danaher Corporation

 ...leaders from the organization. After successful completion of the program, interns will be considered to return as a full-time associate upon graduation. This position is part of the Technical Operations department located in Madison, Wisconsin and will be onsite working...