Specialized Experienced Travel Consultant Job at Travelhrportal, Long Beach, CA

VEpZTFpTRzJlcUpOM2pHOS9uOFdIOUtlZ0E9PQ==
  • Travelhrportal
  • Long Beach, CA

Job Description

Specialized Travel Consultant

Amex GBT is a place where colleagues find inspiration in travel as a force for good and through their work can make an impact on our industry. We're here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

Our Specialized Travel Consultants work in a high-touch service environment to book travel and accommodation for some of our top clients at Amex GBT. Working from the comfort of your own home, you'll collaborate with your team to provide creative and timely travel solutions and an outstanding travel service experience. If you're curious, collaborative, and enjoy working in an environment that prioritizes quality of interactions over quantity of calls, this may be the perfect role for you!

What You'll Do

  • Advise and arrange travel for corporate business customers (both individuals and groups)
  • Arrange and book domestic and international business travel, in a variety of complexity, for air, road, rail, and accommodations
  • Communicate effectively with customers over the telephone, messaging (chat), e-mail, and/or back office systems
  • Act as a trusted advisor by using travel expertise to proactively provide advice and selling additional services to clients to meet their needs while adhering to their company's travel policy
  • Work individually and as a team to meet business and account-specific goals, which may include customer satisfaction, call adherence and service metrics

What We're Looking For

  • Previous experience in travel (preferably business travel) and understanding of fares and ticketing rules for car, air, and hotel
  • Passion for excellence in client service, including proactive anticipation of needs
  • Native Sabre GDS expertise
  • Professional communication (written and verbal)
  • Attention to detail
  • Act with integrity, and look after personal traveler information
  • Possess a strong understanding of the travel industry (background in business travel, leisure travel, or airline reservation)
  • Resolving customer issues quickly and independently
  • Teamwork and openness to feedback

Our Traveler Care unit is a 24/7 operation. We are looking for candidates willing to work nights/weekends and overnights.

The US national base salary range for this position is from $46,200.00 - $85,800.00. The national range provided includes the base salary that GBT expects to pay for the role. Actual base salary will be based on factors including the scope and complexity of the role and the successful candidate's relevant experience, skills, knowledge, and work location.

In addition to base salary, the anticipated range of which is posted above, this role is eligible for a discretionary annual bonus which rewards participants based on individual and/or company performance.

For information about our comprehensive US benefits programs and eligibility, please review our Benefits-at-a-Glance document.

Work and life: Find your happy medium at Amex GBT.

  • Flexible Benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.
  • Travel Perks : get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
  • Develop the Skills You Want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
  • We Strive to Champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.

All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.

What if I don't meet every requirement? If you're passionate about our mission and believe you'd be a phenomenal addition to our team, don't worry about "checking every box;" please apply anyway. You may be exactly the person we're looking for!

Job Tags

Immediate start, Flexible hours, Night shift, Weekend work,

Similar Jobs

WELDALL AND COMPANIES

Welder - 2nd Shift Job at WELDALL AND COMPANIES

 ...Job Description Job Description Description: Founded in 1973, Weldall Manufacturing, Inc. began with one welder and a vision: to provide best-in-class service and quality products. Today, Weldall is still family owned and operated by three generations and has grown... 

Prisma Health

Wound Care Physician Job at Prisma Health

 ...Wound Care Physician Excellent opportunity to join the new Limb Salvage Center at Prisma Health Baptist Easley Hospital! Prisma Health, the largest healthcare provider in South Carolina, is seeking a physician who specializes in a range of wound care services... 

Luxottica

Distribution Clerk (1st Shift) Job at Luxottica

Requisition I D: 914273 Store #: E00716 LOG - Dist - General StJos Position : Full-Time Total Rewards: Benefits/Incentive Information If youve worn a pair of glasses, weve already met. We are a global leader in the design, manufacture...

LLNL

Computational Protein Design Scientist Job at LLNL

 ...domain defense empowering teams to take on the toughest challenges of today and tomorrow. With a culture built on innovation and operational excellence, LLNL is a place where your expertise can make a real impact. We have an opening for a Computational Protein Design... 

Walmart

Online Order Filling Team Associate Job at Walmart

Join the dynamic and critical e-commerce division at Walmart Inc., as an Online Order Filling Team Associate. This role is pivotal in ensuring the seamless execution of our online order delivery system, directly impacting customer satisfaction and our brand promise of timely...