Description Position Overview The Workplace Experience Manager is responsible for shaping and maintaining an exceptional employee experience across CenCore Group's facilities and project sites. This role ensures our work environments - from headquarters to secure field locations - operate efficiently, reflect CenCore's mission-driven culture, and support the well-being and productivity of every team member. The ideal candidate is a hands-on, people-centered leader with a passion for operational excellence, workplace hospitality, and continuous improvement. This position requires a unique balance of facilities management, security coordination, and employee engagement, ensuring our workplaces run seamlessly while fostering a sense of connection and purpose aligned with CenCore's national security mission. Key ResponsibilitiesWorkplace Operations & Facility Management • Oversee day-to-day operations for corporate and field offices, ensuring all locations are safe, secure, and mission-ready. • Coordinate with building management, vendors, and security teams to maintain compliance with facility access, safety, and security protocols. • Manage contracts for janitorial, maintenance, and service providers; track SLAs and performance. • Partner with Construction, Security, and IT teams during new site activations, expansions, and secure space (SCIF) transitions. • Monitor preventive maintenance schedules and emergency response procedures across multiple locations. Employee Experience & Engagement • Create a workplace environment that reflects CenCore's commitment to its people and mission. • Develop and execute engagement initiatives - recognition programs, employee appreciation events, and workplace wellness activities. • Serve as the central point of contact for employee feedback related to facilities and work environment; drive action plans for improvement. • Partner with HR, Recruiting, and Security to ensure smooth onboarding and offboarding experiences. Operational Excellence & Technology Integration • Implement and optimize workplace systems (badge access, visitor management, desk reservation, etc.). • Leverage data from occupancy and utilization tools to enhance space efficiency. • Support logistics for classified and unclassified areas, ensuring adherence to ICD 705 and physical security standards where applicable. • Identify opportunities for automation, efficiency, and sustainability in daily operations. Budgeting & Vendor Management • Develop, forecast, and manage budgets for facilities operations, events, and workplace services. • Negotiate and oversee vendor contracts, ensuring cost efficiency and quality of service delivery. • Maintain procurement records and ensure compliance with corporate and government requirements.
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